Date Reviewed: 12/11/2009
PerryLWriterDoc from unknown Member Since: 12/30/2008 View Member's: Reviews	Worse than 1 star = ZERO. Received email saying order received, credit card charged, supposedly shipped. No further communications, no merchandise 13 days after order. Calls or emails unreturned. Blackball and remove this company from PriceGrabber. They're crooks! Retailer Response (12/14/2009): Order has been delivered on the 14th via UPS on the 8th day after order , there was a brief delay due to backorder on one out of 4 toners. We apologize for the unforeseen delay and inconvenience.	Overall Rating
Date Reviewed: 10/30/2009
rjmews from WI Member Since: 05/12/2005 View Member's: Reviews	(Edited December 02nd by rjmews)  Do not order from this company. Ordered 20 days ago, credit card charged, have not received product. Tacking number is bogus. They do not answer their phone nor do they answer their e-mail. Retailer Response (12/14/2009): Once our customer has informed us of non receipt through USPS we have shipped a second set which was delivered on the 20th.	Overall Rating
Date Reviewed: 10/22/2009
bevrg from unknown Member Since: 04/08/2008 View Member's: Reviews	(Edited December 02nd by bevrg)  I ordered 2 print cartridges for my newer printer on 10/8/09. It is 10/22/09 and only have received a notification that the USPS has received a shipping notification. I contacted USPS and was informed they have never received a package to ship. I requested an explanation through Printing Supplies Shop Online Chat feature and have left a voice mail requesting my products. I really need these cartridges. Please advise they will be sent or just cancel my order and I will purchase elsewhere. Thanks. Retailer Response (12/06/2009): Once our customer has informed us of non receipt through USPS we have shipped a second set which was delivered on the 22nd actually the same day this was posted. USPS tracking doesn\'t update like UPS or FEDEX and will show that the information was received regarding shipment. in our experience, most of the times the shipment information updates when the package reaches to a major facility nearby facility at destination or it actually gets delivered.	Overall Rating
Date Reviewed: 10/07/2009
reviewer999 from unknown Member Since: 10/07/2009 View Member's: Reviews	(Edited December 02nd by reviewer999)  They do have good price on their products. That's for sure. But I am very unsatisfied with their "customer service" - if there's any, because I have not actually gotten any response from them for my emails and calls. 2 months after I placed my order and still hadn't received it, I sent them emails and left VMs asking if I could just ask for a refund. I got no response from them for my emails & VMs whatsoever. All the sudden, I received a package with my order and the invoice enclosed in the box said the order date was the date I contacted them last time---few days ago. I received my order 3 months after I placed my order, but frankly, I asked them for a refund because I no longer need them from them. I mean, after 2 months I placed the order? C'mon. Their "customer service" is very unprofessional, least to say.	Overall Rating
Date Reviewed: 08/19/2009
mschaufler from GA Member Since: 08/19/2009 View Member's: Reviews	I purchased an item from this company on the 5th of this month and have yet to receive a tracking number saying that the item has been shipped! It is now the 19th of this month and I have yet to receive a an email with a tracking number! I have tried calling them and it always goes directly to an answering machine, where I have left a message, but they didn't return my call! This is the WORST company I have ever dealt with in all my years shopping online! Retailer Response (09/09/2009): We try to respond to all our customers immediately via email or phone. The reason the product wasn\'t shipped because the item our customer ordered has been discontinued since. We have emailed our customer letting her know of the situation and her order has been canceled and the charges have been refunded.	Overall Rating
Date Reviewed: 07/01/2009
magnoliaz101 from unknown Member Since: 06/15/2009 View Member's: Reviews	(Edited December 02nd by magnoliaz101_8561126882)  they had the speical paper I was looking for that is hard to find in stores.	Overall Rating
Date Reviewed: 06/21/2009
pridwand from NC Member Since: 07/07/2004 View Member's: Reviews	(Edited December 02nd by pridwand_1089225007)  Good service so far - no complaints...	Overall Rating
Date Reviewed: 06/21/2009
akgidne from unknown Member Since: 06/05/2009 View Member's: Reviews	(Edited December 02nd by akgidne_4208385530)  Nutural until I receive the product	Overall Rating
Date Reviewed: 05/27/2009
tgiang from NJ Member Since: 05/19/2005 View Member's: Reviews	(Edited December 02nd by tgiang)  It is easy to navigate and no problem so far.	Overall Rating
Date Reviewed: 05/27/2009
griggo5 from unknown Member Since: 05/11/2009 View Member's: Reviews	(Edited December 02nd by griggo5_3972071680)  Prices somewhat better than other places	Overall Rating
Date Reviewed: 05/25/2009
khwoz from unknown Member Since: 05/16/2009 View Member's: Reviews	(Edited December 02nd by khwoz_3718393380)  Doesn't ship item when they said they did; doesn't reply to two messages & doesn't do anything until claim filed w/PayPal. Ordered on 4-28-09; still waiting on 5-16-09.	Overall Rating
Date Reviewed: 05/23/2009
Talitha40 from unknown Member Since: 05/09/2006 View Member's: Reviews	(Edited December 02nd by Talitha40)  I have ordered ink from Printing Supplies Shop for over 2 years and have never had an issue. Plus, they seem to have the lowest prices and my ink usually ships free! :-)	Overall Rating
Date Reviewed: 05/17/2009
Gijuraj from IL Member Since: 01/14/2009 View Member's: Reviews	(Edited December 02nd by Gijuraj)  "Easy check out, good price on the product and free shipping earns A+" . Could have given a excellent after receiving the shipment.	Overall Rating
Date Reviewed: 05/08/2009
shrockbiz from unknown Member Since: 05/09/2008 View Member's: Reviews	(Edited December 02nd by shrockbiz_2841969758)  Simple checkout. Way too long delivery time. Office products ordered online are expected to be delivered in 1-3 days. Great price if you're not in a hurry!!	Overall Rating
Date Reviewed: 05/04/2009
krulli from CO Member Since: 05/04/2009 View Member's: Reviews	(Edited December 02nd by krulli)  good prices. learned why the shipping was free - IT TOOK OVER TWO WEEKS TO ARRIVE. will not order from again.	Overall Rating
Date Reviewed: 04/11/2009
liz from unknown Member Since: 03/26/2009 View Member's: Reviews	(Edited December 02nd by liz_9704987401)  Fast order process	Overall Rating
Date Reviewed: 04/09/2009
sandysbiz from unknown Member Since: 03/24/2009 View Member's: Reviews	(Edited December 02nd by sandysbiz_7802899012)  Great website with awesome prices. Easy to place order. My items are being shipped the next day. Thanks so much	Overall Rating
Date Reviewed: 04/05/2009
integrity4hm from unknown Member Since: 03/20/2009 View Member's: Reviews	(Edited December 02nd by integrity4hm_5241066993)  So far so good. The price seems better than most I have seen. I like the free shipping and hopefully see the cartridges quickly.	Overall Rating
Date Reviewed: 03/22/2009
11.synapses from unknown Member Since: 03/13/2009 View Member's: Reviews	(Edited December 02nd by 11.synapses_3446454015)  Found a very good price.	Overall Rating
Date Reviewed: 03/19/2009
normalisab from unknown Member Since: 03/02/2009 View Member's: Reviews	great prices	Overall Rating
Date Reviewed: 03/18/2009
lillyab27 from unknown Member Since: 02/26/2009 View Member's: Reviews	(Edited December 02nd by lillyab27_2494708335)  the process was quick and it was easy for me to find the product I needed	Overall Rating
Date Reviewed: 03/16/2009
clepetty from unknown Member Since: 02/27/2009 View Member's: Reviews	(Edited December 02nd by clepetty_8476770244)  Easy access, had product.	Overall Rating
Date Reviewed: 03/11/2009
heyel from unknown Member Since: 02/22/2009 View Member's: Reviews	(Edited December 02nd by heyel_6662057043)  It's the first time I've ordered, but their prices are better for ink than Office Depot	Overall Rating
Date Reviewed: 03/08/2009
DrLight1 from FL Member Since: 09/19/2004 View Member's: Reviews	(Edited December 02nd by DrLight1)  Had laser Priner Drum in stock good price, free shipping and only one state away.	Overall Rating
Date Reviewed: 03/06/2009
martic from unknown Member Since: 02/18/2009 View Member's: Reviews	(Edited December 02nd by martic_2223276301)  Good prices in comparison. Really liked the Free Shipping on this site.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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