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| March 22, 2010 HOME |
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| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 48 | 148 | 1594 |
| Neutral (3) | 2 | 12 | 151 |
| Negative (1 or 2) | 2 | 9 | 242 |
| Total Reviews | 52 | 169 | 1987 |
| Avg Rating | 4.48 |
4.37 |
4.12 |
| Address: | 2555 W.190th St. Torrance, CA 90504 - US |
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| Website: | http://www.macmall.com |
| Business Hours: | Weekdays: 8-9PM EST (5AM-6PM PST), Weekends: 9-6PM EST (6AM-3PM PST) |
| Sales Phone: | 800-622-6255 |
| Service Phone: | 800-328-2790 |
| Sales Email: | macmallsales@macmall.com |
| Cust Service Email: | customerservice@macmall.com |
| Date Reviewed: 03/04/2010 | ||
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judyc477 from unknown Member Since: 07/02/2007 View Member's: Reviews |
I don't get (and hate) the whole shipping rebate thing...come on! it's either free or it isn't. Others are doing away with the rebates, specially on shipping is very annoying which is why I haven't bought from you more (but a friend talked me into buying the printer and since I was in the site... well... I needed a new cheap camera) |
Overall Rating |
| Date Reviewed: 01/28/2010 | ||
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maurices104 from unknown Member Since: 10/16/2009 View Member's: Reviews |
Good place to do business with |
Overall Rating |
| Date Reviewed: 01/27/2010 | ||
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billcamera1 from unknown Member Since: 11/11/2009 View Member's: Reviews |
easy, simple, no complications. a good deal. but i'm always looking for free shipping deals. |
Overall Rating |
| Date Reviewed: 01/25/2010 | ||
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tellartbob from unknown Member Since: 01/09/2010 View Member's: Reviews |
I have always had a good experience shopping at MacMall. The only part of the process that I do not enjoy is the detailed and somewhat complicated rebate process and instructions. If you could find a way to simplify these areas (rebate process and rebate instructions) I would raise my evaluation to excellent in most categories. Retailer Response (01/27/2010): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We're happy to know you've had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 01/25/2010 | ||
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kwsowell from unknown Member Since: 01/09/2010 View Member's: Reviews |
i wanted to buy 3 macs today, but the prices were to high. but i still got 900 bucks worth of stuff at good prices. Retailer Response (01/27/2010): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We're happy to know you've had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 01/24/2010 | ||
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rfusilier1964 from unknown Member Since: 01/08/2010 View Member's: Reviews |
I appreciate the "special offers" with purchase, thank you. |
Overall Rating |
| Date Reviewed: 01/24/2010 | ||
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jlangfitt from unknown Member Since: 01/08/2010 View Member's: Reviews |
Ok you guys got me on the deal of the day. I had only planned on researching something else, and I saw the car dock for the iphone and it was a phenomenal price. Total impulse buy! |
Overall Rating |
| Date Reviewed: 01/16/2010 | ||
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tonyayoung from unknown Member Since: 12/31/2009 View Member's: Reviews |
The ordering process was easy and straight forward. It gives you a chance to edit the order within the last stage of ordering and a chance to make sure all information submitted is correct. I like this company so far...waiting to see the quality of the product now; and see if it's here next day overnight as I ordered. |
Overall Rating |
| Date Reviewed: 01/15/2010 | ||
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janellandbob from unknown Member Since: 12/17/2009 View Member's: Reviews |
2+ hr on hold just to ask a question. then they there prices did not match when you add to to the cart. just hoping they get it to me within the time frame. they might do 1.3 billion in sales but they sure could get a little more help. they change the rebate amount with out changing there web pages first. NOT A FRIST CLASS COMPANY. must have a lot of sheep bying here. |
Overall Rating |
| Date Reviewed: 01/15/2010 | ||
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WaltSteindler from SC Member Since: 01/06/2009 View Member's: Reviews |
Good experience. Answered queries promptly. No hassle return |
Overall Rating |
| Date Reviewed: 01/14/2010 | ||
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irrylathus from unknown Member Since: 12/29/2009 View Member's: Reviews |
Terrific prices and convenient shopping. |
Overall Rating |
| Date Reviewed: 01/13/2010 | ||
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mascalf from unknown Member Since: 12/28/2009 View Member's: Reviews |
I keep trying to submit my review and it keeps asking me to verify my order number. I did it several times and it won't accept the order number on my printed out order. |
Overall Rating |
| Date Reviewed: 01/13/2010 | ||
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davedude092 from unknown Member Since: 12/28/2009 View Member's: Reviews |
Very competivite prices. After seeing MacMall's prices, that was the only store I even considered purchasing from. |
Overall Rating |
| Date Reviewed: 01/12/2010 | ||
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redhawknbogey from unknown Member Since: 12/27/2009 View Member's: Reviews |
I really enjoy your site and special offers.. i always tell all of my friends and family if they are going to buy apple products to purchase them from macmall! |
Overall Rating |
| Date Reviewed: 01/10/2010 | ||
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ravenregina from unknown Member Since: 12/20/2009 View Member's: Reviews |
Thus far the order process has been great. |
Overall Rating |
| Date Reviewed: 01/09/2010 | ||
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jason from unknown Member Since: 12/31/2009 View Member's: Reviews |
I love shopping at Macmall - prefer it over Apple.com even. but the rebates are tricky and I wish they were a little easier to navigate. It's a bit confusing. |
Overall Rating |
| Date Reviewed: 01/08/2010 | ||
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csdesigns from NC Member Since: 02/23/2008 View Member's: Reviews |
I hadn't placed an order with them in about 3-4 yrs because how much they tried to screw me over last time. Decided to give them a second chance and boy am I kicking myself. I am convinced their customer service reps only get paid based on how many customers they can turn down for refunds and returns. They are the most untrustworthy merchant on the web IMHO, and that is saying a lot because I buy a lot of stuff from the web. I've been given the run-around the past few weeks on where my order is, and the worst part of all of this is that even though I have yet to receive the order and that nothing was ever shipped out, when I requested a cancellation and refund, the rep basically refused, then conceded, then tried to go behind my back and send the order anyway so that I wouldn't be able to return it! What a complete (female dog) and a complete turd of a company. |
Overall Rating |
| Date Reviewed: 01/08/2010 | ||
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thansell from unknown Member Since: 12/23/2009 View Member's: Reviews |
have used this merchant b4 very happy with them no problems so far they have done everything they said they would n in a timely manner |
Overall Rating |
| Date Reviewed: 01/07/2010 | ||
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rgkstrobel from unknown Member Since: 12/22/2009 View Member's: Reviews |
I was never able to fill in the code # from the back of the credit card, no matter how hard I tried. Also, the sum total of the order according to my calculation and the calculation on the computer differed by about $ 10. |
Overall Rating |
| Date Reviewed: 01/06/2010 | ||
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fourdwz2010 from unknown Member Since: 12/02/2009 View Member's: Reviews |
HAD DIFFICULTY GETTING THE CHECKOUT TO ACCEPT A CREDIT/DEBIT CARD, CALLED CREDIT CARD AND THEY SAID THE ACCOUNT HAD NOT EVEN BEEN ACCESSED. Finally used a chase card and it went through.... There was nothing wrong with the first two cards, as I said, THE ACCOUNTS DID NOT EVEN SHOW THAT THE ACCOUNTS WERE ACCESSED.. |
Overall Rating |
| Date Reviewed: 01/05/2010 | ||
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blc5959 from unknown Member Since: 12/27/2009 View Member's: Reviews |
I had enormous difficulty placing my order with a different ship to and bill to address If the delivery goes well however and the merchandise lives up to expectations, I will certainly shop here again. |
Overall Rating |
| Date Reviewed: 01/05/2010 | ||
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pzeka72 from unknown Member Since: 09/04/2009 View Member's: Reviews |
I enjoy shopping from MacMall. I have used PCMall for years and have now changed to a Mac. This is a good company. Good variety of products. Good competetive prices. Fast shipping. |
Overall Rating |
| Date Reviewed: 01/04/2010 | ||
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wilson32086 from FL Member Since: 10/03/2005 View Member's: Reviews |
I am usually offered free shipping when I order and espcially for christmas holidays I would think this would be appropriate. Other than that guess all was ok. Retailer Response (01/05/2010): Thank you for your feedback and recent purchase. We appreciate customers like you who take time to express their opinions. We're happy to know you've had a positive experience with us. Our goal is to provide customers like you with the best online shopping experience possible. If you have any concerns, please feel free to call our toll-free number at 1-800-622-6255. Our Customer Service Department is open from Monday to Friday, 6:00AM to 6:00PM Pacific Standard Time. We look forward to serving you again. Thank you for your business. |
Overall Rating |
| Date Reviewed: 01/03/2010 | ||
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3mbtrott from unknown Member Since: 12/18/2009 View Member's: Reviews |
Once again, excellent web ordering experience. |
Overall Rating |
| Date Reviewed: 01/03/2010 | ||
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mirta.collazo from unknown Member Since: 12/18/2009 View Member's: Reviews |
I have purchased two netbooks one ipod and now these two items, the prices are awesome and the shipping lightning fast. Will be back to shop Macmall. |
Overall Rating |
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