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March 15, 2010   HOME

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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 59 104 2113
Neutral (3) 1 2 86
Negative (1 or 2) 8 15 185
Total Reviews 68 121 2384
Avg Rating 4 Star Review
4.26
4 Star Review
4.27
4.5 Star Review
4.43
Address: 14712 Franklin Avenue Suite F
Tustin, CA 92780 - US
Website: http://www.nextwarehouse.com
Business Hours: 6AM-5PM PST
Sales Phone: 877-235-6628
Service Phone: 877-235-6628
Sales Email: sales@nextwarehouse.com
Cust Service Email: info@nextwarehouse.com

NextWarehouse.com

http://www.nextwarehouse.com

With PriceGrabber Since 03/24/2004


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Date Reviewed: 03/14/2010
emhinter from unknown
Member Since:
03/05/2010

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Reviews
This outfit had my payment from visa but would not ship unless I supplied them with a photo of both sides of my credit card. This is nonsence and notified them of same and they have advised that my account would be credited. Am still awaiting deleation from Visa. Obviously, this outfit is a waste of time to deal with. Overall Rating
1 Star Review
 
Date Reviewed: 03/13/2010
judy.webb from unknown
Member Since:
08/22/2007

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Reviews
So far smooth transaction. Had to call credit card company to make sure my business address was on the referrable list, but no big deal. Overall Rating
4 Star Review
 
Date Reviewed: 03/12/2010
Levan_L from GA
Member Since:
07/31/2005

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Reviews
Do not buy anything from those idiots. I ordered external hard drive on February 26. On March 11th called to check the status and they still had not shipped the item. I already called 3 times to cancel my order and it's still not canceled. Very unprofessional company and very unprofessional customer service. Overall Rating
1 Star Review
 
Date Reviewed: 03/11/2010
situated.action from unknown
Member Since:
02/16/2007

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Reviews
Be forewarned - regardless of the cost of the item they ship WITHOUT signature delivery... if the package ends up left in an unsecured location and is taken - your're out. This happened to me... even on a $670 order. Wouldnt follow-through with BBB.org process and wouldnt reply to other calls. Would you ship anything valued at $670 without requiring a signature? I such as heck wouldnt... but these guys will. And stiff you for it. Yeah... I'm out $670.
Retailer Response (03/12/2010): Customer ordered online and gave us a address where he lived long time ago (probably years ago). The item was delieved to that address. He called back after long time after that package has been delieved and claimed that he made mistake to give us the wrong address and asked to recovered it. He refused to report to police department or contact the current people living there. Since he made mistake in wrong address and the insurance company denied the claim. We really wished he can do something to help to resolve this issue. But he did not want to do anything at all.
Overall Rating
1 Star Review
 
Date Reviewed: 03/11/2010
cmccoy from unknown
Member Since:
03/02/2010

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Reviews
As of today 3/11/10 i still have not received my merchandise. Therefore i am unable to complete this survey. As far as the shipping goes it seems that they are a little slow. If you could check on this for me i would appreciate it. Overall Rating
5 Star Review
 
Date Reviewed: 03/11/2010
JRichardson2424 from VA
Member Since:
10/23/2009

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Reviews
Received Excellent Service and Assistance Overall Rating
5 Star Review
 
Date Reviewed: 03/09/2010
forthe5 from GA
Member Since:
11/15/2003

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Reviews
These guys use their free shipping methodology as an excuse to use YOUR credit card to fund their business. Here's the deal. You order on Day 1. On Day 4 they charge your credit card. Then they sit on the order until Day 10 (trying to get the order to you within 8 business days). Then on Day 13 you finally get the order. So they floated your credit for about a week to fund their business. Their prices are usually pretty good, but I do NOT want to wait TWO WEEKS for stuff any more!!! They can deny this, but this is the EXACT timeline for the order I referenced in this review and I have at least 3 other recent examples of them doing the same thing. SEE YA!
Retailer Response (03/10/2010): We do guarantee taht your items will be arrived on 5-8 business days. We do have shipping option if there is a time constraint. And, please understand that you order was placed on Frieday night, your order was handled on Monday.
Overall Rating
1 Star Review
 
Date Reviewed: 03/09/2010
dvtech from unknown
Member Since:
03/19/2007

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Reviews
good prices, easy shopping at site, fast shipping Overall Rating
5 Star Review
 
Date Reviewed: 03/07/2010
kmeindl from NY
Member Since:
01/04/2006

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Reviews
GOOD WEB SITE Overall Rating
5 Star Review
 
Date Reviewed: 03/05/2010
daverubin1 from IL
Member Since:
03/09/2006

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Reviews
I think the added security they add for credit card orders is great. This is the first time I had a vendor ask about shipping to an alternate address and informed me that the credit card companies provide this service free of charge. It shows they take fraud and security seriously. 3 cheers As far as shipping communication was poor. Website never updated and got conflicting info every other day when I called. By the time I received an e-mail it shipped the product was already here. Woiuld repeat buy if not in a hurry, Overall Rating
4 Star Review
 
Date Reviewed: 03/03/2010
daniel.matthes from unknown
Member Since:
02/22/2010

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Reviews
Haven't got it yet...not able to respond. Overall Rating
4 Star Review
 
Date Reviewed: 03/01/2010
ischmidt from unknown
Member Since:
02/20/2010

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Reviews
Could not get the paypal option to work which was very disappointing as I wanted my bing cashback. Bing is how I found this site and I feel a bit cheated despite the fact that this company had the best price. Overall Rating
5 Star Review
 
Date Reviewed: 03/01/2010
laurelplatt001 from unknown
Member Since:
06/19/2007

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Reviews
Would have been nice to be given instructions on how to register credit card like the site strongly recommended. Overall Rating
4 Star Review
 
Date Reviewed: 02/28/2010
gpfister from VA
Member Since:
01/16/2006

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Reviews
Easy to make purchase Overall Rating
5 Star Review
 
Date Reviewed: 02/27/2010
benbam33 from unknown
Member Since:
02/13/2010

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Reviews
so far so good///////In conclusion client was complient and above my expectations for fast reliable service. Overall Rating
5 Star Review
 
Date Reviewed: 02/26/2010
ebmayes from unknown
Member Since:
10/18/2006

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Reviews
Thanks! Overall Rating
4 Star Review
 
Date Reviewed: 02/23/2010
eklat77 from unknown
Member Since:
02/14/2010

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Reviews
I would recommend this merchant to a friend. Overall Rating
5 Star Review
 
Date Reviewed: 02/22/2010
gravelb from unknown
Member Since:
01/28/2008

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Reviews
I've worked with these folks before and have been pleased. Overall Rating
4 Star Review
 
Date Reviewed: 02/22/2010
corigirl0629@gmail.com from unknown
Member Since:
02/05/2010

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Reviews
I love it. Overall Rating
5 Star Review
 
Date Reviewed: 02/21/2010
garcpa@gmail.com from unknown
Member Since:
05/19/2009

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Reviews
Everything was easy Overall Rating
5 Star Review
 
Date Reviewed: 02/17/2010
lloydkuhnle from unknown
Member Since:
12/23/2007

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Reviews
This is a good place to do business with Overall Rating
5 Star Review
 
Date Reviewed: 02/17/2010
aparkjr from unknown
Member Since:
02/01/2010

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Reviews
good web page to buy from easy to understand. apark Overall Rating
5 Star Review
 
Date Reviewed: 02/16/2010
gguenin from unknown
Member Since:
02/05/2010

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Reviews
simple and easy checkout Overall Rating
4 Star Review
 
Date Reviewed: 02/16/2010
garcpa@gmail.com from unknown
Member Since:
05/19/2009

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Reviews
Website was easy to use Overall Rating
5 Star Review
 
Date Reviewed: 02/14/2010
erudder2 from unknown
Member Since:
01/29/2010

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Reviews
User friendly site with the best price I could find on the web. Can't beat it! Overall Rating
5 Star Review
 
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