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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 136 140 4030
Neutral (3) 34 35 330
Negative (1 or 2) 30 31 601
Total Reviews 200 206 4961
Avg Rating 4 Star Review
3.85
4 Star Review
3.85
4 Star Review
4.12
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Website: http://www.dell.com
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Cust Service Email: n/a

Dell Small Business

http://www.dell.com

With PriceGrabber Since 03/02/2004


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Date Reviewed: 03/05/2010
bernice_kieffer from unknown
Member Since:
02/17/2010

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Reviews
A very pleasant shopping experience. Would like to see easier system comparison however; had to use two browser pages to really compare features. Overall Rating
5 Star Review
 
Date Reviewed: 03/04/2010
mmarzette from unknown
Member Since:
02/23/2010

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Reviews
Everything so simple and easy, took me only 15 minutes to find and order laptop I wanted!! Overall Rating
5 Star Review
 
Date Reviewed: 03/04/2010
dtorres from unknown
Member Since:
02/23/2010

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Reviews
I bought what I wanted and a low price. Overall Rating
5 Star Review
 
Date Reviewed: 03/04/2010
lcetherington from unknown
Member Since:
02/23/2010

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Reviews
Been very happy with my Dells (3 desktops and a laptop), and plan on sticking with Dell, although their choice of delivering carrier need to be reconsidered. FedEx has become very lax in their home delivery schedules. One of my desktops was in my town at the FedEx distribution for 2 days before delivery was attempted. Overall Rating
4 Star Review
 
Date Reviewed: 03/04/2010
wcornwell2 from unknown
Member Since:
02/16/2010

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Reviews
I have ordered from Dell before and I am always impressed by the shipping time frame and quality of merchandise. Everything is explained in terms one can understand. Overall Rating
5 Star Review
 
Date Reviewed: 03/04/2010
wawataxi from unknown
Member Since:
02/16/2010

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this is the third time i've purchased a computer from dell and have not been disappointed Overall Rating
5 Star Review
 
Date Reviewed: 03/04/2010
rlu53 from unknown
Member Since:
02/16/2010

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Reviews
This is the seventh Dell computer that I have purchased for me and my grandkids - the last was a Dell laptop for a grandson that was purchased at Best Buy. Dell has made wonderful computers for my judgement. Wish you would get me correctly on your mailing list, however. I am receiving all the mail for a granddaughter, Megan Lavoie and have tried to correct this to no avail. Just wish you made a desktop just like the large screen all-in-one computer like HP has so I can replace this Dell 8400 that I am currently using. I am getting e-mails from you. Overall Rating
5 Star Review
 
Date Reviewed: 03/04/2010
jbsier from unknown
Member Since:
02/16/2010

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Reviews
I was pricing this equipment in the AM and I thought shipping was free. This afternoon it cost me $12.00. Also, I went to the web site based on a newspaper flyer. I punched in the "value code" and I got different equipment than was in the flyer. Confusing. Also, at check out, in a pop up window I was asked for additional security information requested by my bank. I don't like being asked for additional information that my bank should already know. It seems fishy to me. Overall Rating
3 Star Review
 
Date Reviewed: 03/04/2010
CarterA from unknown
Member Since:
02/21/2008

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Reviews
so far so good. Currently own a dell product that I am quite happy with. Looking foward to another excellent product. Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2010
rndjr from unknown
Member Since:
02/22/2010

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Reviews
First time buyer with dell and experience was good. Price was excellent and will deal direct with dell for future needs. Overall Rating
4 Star Review
 
Date Reviewed: 03/03/2010
tonianntx from TX
Member Since:
08/24/2005

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Reviews
As promised and ready to install - wish it would have come with some instructions no worries since its all on line somewhere! Overall Rating
4 Star Review
 
Date Reviewed: 03/03/2010
hexad.pastimes from unknown
Member Since:
02/20/2010

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Reviews
Dell has a very good configuration process for their computer systems. Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2010
chicojse from unknown
Member Since:
02/10/2010

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Reviews
HAVE HAD A GREAT RELATIONSHIP WITH DELL FOR YEAR'S,NEED TO SHOW HOW TO CHANGE PASSWORD ON OPENING PAGE, HARD FOR ME TO FIND IT,NOT EASY FOR ME TO FIND IT TO CHANGE. Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2010
alikautz from unknown
Member Since:
02/22/2010

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Reviews
This is the third wireless mouse I have had to buy is they just do not last (batteries replaced do not seem to matter). I love the wireless mouse concept as it doubles as a remote control when I sit back and watch something on my 23" monitor connected to my laptop. However, it is the pits when they suddenly die for no reason! Overall Rating
4 Star Review
 
Date Reviewed: 03/03/2010
hmarnell from unknown
Member Since:
12/11/2008

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Reviews
I continue to be totally satisfied with shopping at dell.com, and I recommend them to anyone who asks. And even to people who DON'T ask. Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2010
hollhl00 from unknown
Member Since:
02/05/2010

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Reviews
I was appalled that I could get the exact same monitor offered at $199 to add to my computer bundle for $139 on sale from Dell, which incidentally also listed the original price as $189, NOT $199. That is bad form Dell. Overall Rating
3 Star Review
 
Date Reviewed: 03/03/2010
donaldfox from unknown
Member Since:
02/15/2010

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Reviews
Phoned in twice, call dropped after extensive wait twice. Once I did get an operator, but no sales assistance. Got kicked out, or I should say locked-up, in on-line ordering. My third purchse from Dell. I've had great Tech Support, or I'd go somewwhere else! Had same issue with my order in 2007. Overall Rating
2 Star Review
 
Date Reviewed: 03/03/2010
nnwb from unknown
Member Since:
02/15/2010

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Reviews
I have all good to excellent onmy shopping purchases. Overall Rating
4 Star Review
 
Date Reviewed: 03/03/2010
transam5980 from unknown
Member Since:
02/15/2010

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Reviews
Dell to me is this best.... Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2010
cstalvey from unknown
Member Since:
02/15/2010

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Reviews
It was almost too easy. I was in danger of buying more. Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2010
anika.kuehnl from unknown
Member Since:
02/15/2010

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Reviews
it would be great if you could delete add-ones if you change your mind instead of having to start over Overall Rating
4 Star Review
 
Date Reviewed: 03/03/2010
beckenr132 from unknown
Member Since:
02/15/2010

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Reviews
Easy to use website, simple to make modifications to the order, liked the "Help Me Choose" links as well. This is my third Dell computer. Overall excellent buying experience which I've come to expect from Dell. Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2010
bkalahar from unknown
Member Since:
02/15/2010

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Reviews
A little confusing when I wanted to order printer toner for two different type printers. I opted to figure it out versus open Chat. All worked out fine. Overall Rating
5 Star Review
 
Date Reviewed: 03/03/2010
csarnecky from unknown
Member Since:
02/15/2010

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Reviews
Only problem is having the name of the company (MiraCosta College) on the shipping address which is my home (I am a retiree of the above college, but eligible for employee rate according to Abdy Azfali, the MCC representative for purchasing.) I hope having "MiraCosta College" and my employee # visible on the address label won't hold up delivery. Overall Rating
4 Star Review
 
Date Reviewed: 03/02/2010
susanhamm85 from unknown
Member Since:
02/14/2010

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Reviews
upset that i got a price qoute earlier in the day on the 11th. and on the same day in the evening the same computer with no changes when up 50$. I was going to buy it that night, but didnt because of this reason. The girl that replaced the guy that was helping me didnt really want to listen to what i had to say. She already knew what i was complaining about before i said anything. This is my first time ordering from dell and my computer better be worth what i paid for it. Overall Rating
3 Star Review
 
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