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March 19, 2010   HOME

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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 1 46
Neutral (3) 0 1 7
Negative (1 or 2) 1 8 43
Total Reviews 1 10 96
Avg Rating 2 Star Review
2.00
2 Star Review
1.80
3 Star Review
3.10
Address: 501 Gravesend Neck Road
Kings county, NY 11223 - US
Website: http://www.accessorycircut.com
Business Hours: Monday-Thursday 10-6pm Friday 10-5
Sales Phone: 1-866-475-9740
Service Phone: 1-866-475-9740
Sales Email: sales@accessorycircut.com
Cust Service Email: customerservice@accessorycircut.com

AccessoryCircut.com

http://www.accessorycircut.com


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Date Reviewed: 02/13/2009
fletch144 from CA
Member Since:
02/13/2009

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I Ordered a charger for my nikon camera walter my salesmen was very nice and helpful it came pretty quick thanks Overall Rating
5 Star Review
 
Date Reviewed: 02/22/2009
JGILADI from NY
Member Since:
02/22/2009

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I AM VERY SATISFIED WITH THE SERVICE AND SPEEDY DELIVERY I RECIEVED WHEN ORDERING MY PRODUCT FROM THIS WEBSITE. I WOULD DEFINATLEY RECOMMEND AND ORDER AGAIN. TWO THUMBS UP! Overall Rating
5 Star Review
 
Date Reviewed: 02/26/2009
uglystick69 from MS
Member Since:
07/29/2007

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(Edited March 09th by uglystick69)  BEWARE - Classic bait-and-switch approach was attempted!! I ordered an Olympus flash they listed as being in stock (and approx. $30 less than most other merchants). Approx. 30 mins after placing the order, I received a "courtesy call" to inform me that their Olympus Rep says it will be 4-6 weeks before they have it in stock but they have this nice, *better* 3rd-party flash (from a maker I've never heard of) and wouldn't I like to order that one instead? I immediately cancelled the order now that I knew what kind of outfit with which I was dealing. Classic disreputable merchant behavior and not to be tolerated in my opinion. BUYER BEWARE!!! UPDATE: 3/9/09 - The merchant response contains at least two lies: 1) Their salesman absolutely told me the flash was out of stock for 4-6 weeks. Second, I made NO attempt to get a lower price. They contacted me again today and claimed that the flash "had been out of stock but it is now back in stock." No thanks, I replied.
Retailer Response (02/27/2009): item was in stock the customer was trying to strong arm us wanting a price reduction and had said he will issue us a bad review if we dont sorry it wont work
Overall Rating
1 Star Review
 
Date Reviewed: 02/27/2009
FlashHappy23 from NY
Member Since:
02/27/2009

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Hey - ordered a Nikon Speedflash for my D60 - order came quickly - very courteous - none of that "automated" nonsense - live salesperson that had me off the phone quickly (before the wife heard me!) I recommend them highly and will def purchase something again! Thanks! Overall Rating
5 Star Review
 
Date Reviewed: 02/27/2009
holywoodstar90210 from unknown
Member Since:
02/27/2009

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Would highly recommend, super fast shipping, Awesome Flash thank u ;)
Retailer Response (03/01/2009): Thank you enjoy your item
Overall Rating
5 Star Review
 
Date Reviewed: 02/27/2009
imaklein from FL
Member Since:
02/27/2009

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Needed a flash for my Nikon. Harley Gold gave me my options and helped me choose a great one. Needed in in less than 1 week and Harley got it to me in 3 days. Good experience, good customer service and delivered on time. Would order here again. Overall Rating
5 Star Review
 
Date Reviewed: 02/28/2009
jolee66 from CA
Member Since:
02/28/2009

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very easy to navigate website,the best prices,and service,will recommend them to my friends for electronic needs. Overall Rating
5 Star Review
 
Date Reviewed: 03/04/2009
donnyl543 from MO
Member Since:
03/03/2009

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I don't understand ugly stick. I had nothing like that happen to me. I told em what I wanted and it was shipped. When I decided it really wasn't what I wanted after all they told me not to worry and to just return it because they wanted their customers to be happy with their experience. As it turned out I did want a Canon Flash unit and they credited me the money I had already spent with them, gave me FULL Credit and shipped it out to me the same day without waiting for my shipment with their returned goods to even arrive at their warehouse. Where I come from (Missouri) the show me state...They most definately SHOWED ME honesty, courtesy, patience and goodwill. I will ALWAYS shop them first. P.S. And they beat the prices of many on ebay. Thanx, Donny Overall Rating
5 Star Review
 
Date Reviewed: 03/12/2009
cylee1004 from CA
Member Since:
03/12/2009

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(Edited March 19th by cylee1004)   AccessoryCircut, They have a very good respond to any Questions that you have and they are doing great job. Thanks!!!. Overall Rating
5 Star Review
 
Date Reviewed: 03/17/2009
karen from unknown
Member Since:
03/07/2009

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I did request signature required delivery, I was assured by the sales rep that this would be set up that way, but UPS just left the package on our deck - without acquiring a signature. I specifically requested the signature required, because my dogs often take packages and shred them to pieces, so this way, I get the package handed to me. Overall Rating
4 Star Review
 
Date Reviewed: 03/17/2009
shetdog from PA
Member Since:
03/17/2009

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I ordered an infrared light for my camera. Great Price! Unfortunatly it was backordered for 3 weeks. They have the best price I could find for it so I waited. I didn't cancel my order. My contact, with her great customer service skills kept me updated and the minute the product was recieved, it was shipped to me. I have recomended this store to a couple of my friends. Thank you for the great customer service!!! Overall Rating
5 Star Review
 
Date Reviewed: 03/20/2009
musbusmgr from unknown
Member Since:
03/03/2009

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I tried several sites and had a difficult time connecting, finding what I was looking for and placing the order. AccessoryCircuit.com made it very simple for me to find the product I wanted at considerably less price than the other sites I investigated. All the information about time to ship the product, expected delivery times, plus a convenient map showing likely delivery times by region made it very simple for me to make a choice. Thanks for setting up a user-friendly Web site with great products! Overall Rating
5 Star Review
 
Date Reviewed: 03/20/2009
mudrunnerrr from unknown
Member Since:
03/10/2009

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Reviews
Bait and switch Overall Rating
2 Star Review
 
Date Reviewed: 03/20/2009
Fracas55 from unknown
Member Since:
03/03/2007

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(Edited March 25th by Fracas55)  Ordering was easy, and part was stated to be in stock. We'll see whether the web site was up-to-date in their information. UPDATE: received a call from their sales dept. - part was stated to be on backorder - ($58.00 price for Panasonic PV-DAC11A AC/DC Adapter and Palmcorder Camcorder Battery Charger, (aka PV-DAC11-still listed on their website)-sales person said they had an equivalent part for $99.99. I accepted their offer. When the part arrived, it appears to be the same part number as advertised at a lower price (PV-DAC11A). Bottom line: Caveat emptor. I will not be a repeat customer. UPDATE: Received a call from Accessory Circuit's customer service regarding my initial feedback score (1 star). After discussion, Accessory Circuit agreed to refund $41.99 to my account, bringing the price to match their website. . As of 3/25/09, the refund is there! This resolves the issue to my satisfaction. Overall Rating
4 Star Review
 
Date Reviewed: 03/23/2009
bigted66 from CA
Member Since:
03/23/2009

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Yup, I should've believed the reviews I prior to placing the order. These guys just tried to pull the exact same bait and switch scam on me. I figured I'd give them a try because they were undercutting everyone by 20-30 dollars. Well guess what... The next day I got the call from "Stephen" in their "Sales" department telling me that the lens I ordered was on back order, but they had a better quality lens from a different manufacturer, which was more expensive... Order cancelled on the spot. No thanks, scammers.
Retailer Response (03/31/2009): we are sorry you feel this way this is in unfair comment
Overall Rating
1 Star Review
 
Date Reviewed: 03/26/2009
paythebank9 from unknown
Member Since:
03/21/2009

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Reviews
spoke with rebbecia court she was very helpfull and nice had in issue with a defective olympus flash she replaced it no questions asked thanks :) Overall Rating
4 Star Review
 
Date Reviewed: 03/26/2009
BETONRED from CA
Member Since:
02/01/2002

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Reviews
great they where helpful and very nice Overall Rating
5 Star Review
 
Date Reviewed: 03/26/2009
dobsonh from unknown
Member Since:
03/17/2009

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Excellent price for the exact product I was looking for compared to other electronic sites. Overall Rating
4 Star Review
 
Date Reviewed: 03/29/2009
raynag from NJ
Member Since:
03/29/2009

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Reviews
I ordered a charger for my camera and left on a business trip. They called me at home and then e-mailed me to say they had tried to reach me. I e-mailed them with my cell # and they called me there to tell me my charger was backordered and they had a better one for slightly more $$. I admit, I thought "bait and switch??" but ordered anyway. When I got home from my trip the charger (a better one than I had ordered) was there and worked just fine. I am happy and would order from them again. Good service, which is very important to me. Overall Rating
5 Star Review
 
Date Reviewed: 03/30/2009
schia from CA
Member Since:
06/15/2004

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Reviews
I ordered a Nikon sb600 flash for 189. I get a call saying it is in back order eventhough website said in stock. They asked me to change my order to Vivitar 383 for the same price. They lists for it for 399 and claim to be a superior product. I checked with B & H and they list the Vivitar for 129, it's clearly a cheaper product. Classic bait and switch.
Retailer Response (04/08/2009): we are sorry you feel this way we have many satisfied customers your flash is in stock
Overall Rating
1 Star Review
 
Date Reviewed: 04/02/2009
pkman from MI
Member Since:
04/02/2009

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Reviews
I ordered replacement batteries for my Sony Mavica Digital Camera... they tried to do me a favor and give me a better quality style battery for the same price that I ordered, since those were out of stock. This better quality style did not fit, therefore, they replaced them with exactly what I needed at no extra cost to me. They resolved the error very efficiently. I would not hestitate doing business with them again! Overall Rating
4 Star Review
 
Date Reviewed: 04/03/2009
kristyjthomas from unknown
Member Since:
03/25/2009

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Great so far. I did not notice any "out-of-stock" notices, so I do not have an opinion on their visibility. Called me shortly after my order to "up sale" me a different product, saying the product I ordered had just gone to back order(4 to 6 weeks out). I declined and I got my ordered product on time anyway. Only bad thing to say is that the pictured item was not the same as I ordered. NOticed the notice for this after I made my order. Decription of my order changed a little from my online order form to the shipment order form(I thought I was getting a name brand product, when in fact I wasnt). Okay though for the price I got. I probably will not order from this company again. Overall Rating
3 Star Review
 
Date Reviewed: 04/04/2009
SPP0723 from unknown
Member Since:
02/06/2009

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The item I wanted was not in stock at the merchant, but they were able to substitute a generic battery that works fine. Delivery was perfect, though and on time. Overall Rating
3 Star Review
 
Date Reviewed: 04/04/2009
jon627 from unknown
Member Since:
03/26/2009

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The Merchant provided prompt service. They however didn't include all the required items in the initial shipment requiring me to notify them of the missing items and waiting for a supplimental shipment. Overall Rating
4 Star Review
 
Date Reviewed: 04/04/2009
djhumbert from unknown
Member Since:
03/26/2009

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Items orginally ordered were a Canon battery & charger which were not in stock, but not shown as such on the internet. I agreed to accept another product which I was not happy with, so I requested an exchange or a refund which went smoothly and promptly. They still didn't have the charger which I ordered elsewhere. For the inconvenience, I was given a free camera case. Nice touch. Overall Rating
5 Star Review
 
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