Date Reviewed: 02/26/2010
ChargerSRT8 from CA Member Since: 02/26/2010 View Member's: Reviews	Ordered a Viper 5902 On Thursday 2/25/10 with Dodge bypass, Called all day Thursday and never got through wasted many cell minutes at the end of a 15 Min wait it said call can not go through.Called again friday got through was told my item would ship out Friday today... Got email later today saying no tracking yet wouldnt ship till monday, tired of stressing over this and reading bad reviews. I have emailed them Tonight 2/26/10 and asked for a full refund If they respond ASAP i will change my review to positive. I honestly belive this company dosent stock any products and just orders them once people order off their site. PLease refund my order ASAP Thank you. Although they do respond to emails fairly quick. *i will update with refund status*	Overall Rating
Date Reviewed: 02/24/2010
PjV2010 from FL Member Since: 02/24/2010 View Member's: Reviews	Read the other BAD reviews. If you ordered from this Company - CALL your bank NOW and file a fraud claim. I could tell you my story but it is the exact same as all the others. Over the course of a month I sent 24 emails - The same story...Backorder, UPS tracker was setup - No Product after a month. No return calls... It is a SCAM. They scammed me for $500. Don't be the next victim.	Overall Rating
Date Reviewed: 02/24/2010
Zachgrumet from NY Member Since: 02/24/2010 View Member's: Reviews	Should have checked the review's first. I dont understand how they have a 4 star rateing. Google the reviews of it before ordering anything. Then order from somewhere else.	Overall Rating
Date Reviewed: 02/18/2010
dealercostvictim from GA Member Since: 02/18/2010 View Member's: Reviews	THESE GUYS ARE THIEVES!! THEY STOLE $300.99 FROM ME. They do not have a business license in Santa Clara, CA. I called the city. Their address is a mail center (like a PO BOX). I let them put me off past 60 days and was not able to dispute the charges with my credit card. And this company refused to return my money and now my emails. Because they don't have an actually address you cannot find they to sue them.	Overall Rating
Date Reviewed: 02/14/2010
nataalee from unknown Member Since: 02/14/2010 View Member's: Reviews	DO NOT ORDER FROM THIS CROOK NEVER RECIEVED MY PRODUCT I placed an order 2 weeks ago for my fiance for valentine's day... to make a very long story short... 1. Emailed about not having any status (I HAVE HAD TO MAKE EVERY SINGLE ATTEMPT OF CONTACT TO THIS IDIOT) 2. Got an email back saying it was backordered 3. Emailed asking how long and was told 2 days 4. Got a new email saying shipped with a tracking # 5. Emailed again because there was no information included with the tracking # 6. He told me that it was "Pending" which was funny since he took the money out of my account ASAP 7. Emailed again asking how long and if it could make it by Valentine's Day 8. He said they see no problem with this 9. Emailed again asking how long and he said it was backordered from the distrubitor which is funny since he already told me the shipping to out house was pending... 10. Tried SEVERAL times to call and he will not answer and still has not shipped my product...!!!	Overall Rating
Date Reviewed: 02/13/2010
EdmarJr from SC Member Since: 02/13/2010 View Member's: Reviews	Do not Buy Them, Do not buy from them or you'll have the worst experience of your life! I bought a pair of speakers and a sub on Dec/20/2009 we are in Feb/14/2010 and still not received my stuff. not even for a moment consider buying from DCCA, they are liars! after a minimum 40 e-mail `s and many hours on the phone waiting, trying to talk with them to resolve (they never answer the phone never!) I contacted my bank to get my money back(the only way). DCCA should be banned from the enternet..	Overall Rating
Date Reviewed: 02/13/2010
Herbal_Tiger from CA Member Since: 02/13/2010 View Member's: Reviews	Total scam and ripoff, safter 20+email run around, they hadnt shipped product. This charge you- order it then ship it. Took 1 month to get my money back after the bank intervened.. Totally rotten experience, waste of time and effort... Spent over 1000 and even after they pleaded dont file a claim with my bank i had to because they still didnt refund my charges...	Overall Rating
Date Reviewed: 02/12/2010
theysuck1 from TX Member Since: 02/12/2010 View Member's: Reviews	Everything I read here is what I'm going throw. I didn't check 4 a merchant rating and now im paying 4 it.This SuCKs Oh I got throw on the phone after 2.5hrs of holding i give him my order# he looked it up and just hung up on me. WOW!!!	Overall Rating
Date Reviewed: 02/09/2010
DCCAisaJOKE from GA Member Since: 02/08/2010 View Member's: Reviews	Wish I had read reviews sooner on Dealer Cost Car Audio dealercostcaraudio.com... After waiting 3 weeks for shipment, we cancelled our order and were told to expect a refund soon. We gave them the benefit of the doubt, as Robert Jones strung us along through countless emails. Now nearly 4 months later, they STILL have not voluntarily refunded the money due. I have contacted my bank; they are doing what is neccesary to get the refund. I highly suggest anyone in the same situation do so as well. This SCAM of a company needs to be shut down NOW and learn the meaning of "what goes around comes around". BUYERS BEWARE!!!	Overall Rating
Date Reviewed: 02/09/2010
delbertcody from TN Member Since: 02/09/2010 View Member's: Reviews	IF YOU ORDER FROM THIS COMPANY, BEWARE. Ordered radio on 8/15/09 paid $191.97 with credit card which was immediately charged. 157 days later, no stereo, no refund. For 12 weeks item on "back order and would be shipped any day". Many many emails later told them to cancel and refund money. They never did. Wrote to CA with complaint. They wrote to Dealer Cost Car Audio and Dealer Cost replied to them they had canceled and refunded on 1/27/10. Today is 2/9/2010 still no refund. My bank now has all the copies of emails and letters to try and get my money back! Please, if you were "ripped" off by Dealer Cost Car Audio, FORMALLY COMPLAIN. It may keep others from being taken in and their money "stolen".	Overall Rating
Date Reviewed: 02/03/2010
Getittogether from GA Member Since: 02/03/2010 View Member's: Reviews	Simply put, this company and its owners should be put out of business forever. After 45 days of BS I recieved the wrong amp. When I could get them on the phone, they said everything was fine and to expect it shortly. I researched the company and this is the 3rd one the same guys have opened. Seem to start a new company when things get bad enough. I would recommend you steal one from someone before you buy from this company. And just imagine how many people they screwed and never took the time to file a complaint on line? STAY AWAY, I'm not just a Mad man, I buy online all the time and this was the worste experience.	Overall Rating
Date Reviewed: 01/30/2010
miguels2007 from TX Member Since: 01/30/2010 View Member's: Reviews	please do not buy from this company. they charge your credit and do not ship your order. they provide you with a ups confirmation number. but this conf # is for billing purposes for ups and ups still waiting for pick-update. DO NOT BUY FROM THIS GUYS*****	Overall Rating
Date Reviewed: 01/28/2010
grifter188 from CA Member Since: 01/28/2010 View Member's: Reviews	Ordered a Sony stereo and two weeks later the unit was still not shipped. Customer service has been good and prompt, usually responding within two hours. I would avoid this place, seems like a scam. Also waiting for my money to be credited back. Listen to the reviews found here, I didn't. The price got the best of me. Ended up just buying the Sony unit at my local car stereo shop for ten dollars more.	Overall Rating
Date Reviewed: 01/27/2010
henry223444 from unknown Member Since: 01/11/2010 View Member's: Reviews	I was pleased with the ease of doing my return via live chat. Max was very helpful and pleasant without taking to long to get to the point. It was the easiest return I can remember making. I will put DCCA at the top of my list when making future car electronics purchases.	Overall Rating
Date Reviewed: 01/27/2010
LAMONTX32X from unknown Member Since: 01/27/2010 View Member's: Reviews	(Edited February 05th by LAMONTX32X)  I placed two seperate orders for 4 products. My credit card was charged immediately, but I never received anything just like the others. They sent me a email saying one of the amps was on backorder, which is fine but if they dont even carry the product why did they charge it to my card immediately. I mean really who charges you and takes an order for merchandise they dont even carry? I never received anything. It only got settled when I contacted my bank about there fraudulent practices and got a chargeback. Then DC called & asked me to cancel the chargeback. DC tried to tell me it would take 30 days to get my money back via chargeback. In reality my bank refunded the money 10 mins after I called them. Then I called crutchfield who shipped my merchandise two days later. While dealer cost was still feeding me lies. Prices are irrelevant if you never actually receive the product. In reality crutchfield is cheaper because they will actually ship your merchandise.	Overall Rating
Date Reviewed: 01/26/2010
gordita1983a from unknown Member Since: 01/12/2010 View Member's: Reviews	i was very pleased with the service I received from both the sales staff and from the customer service department. My order was shipped promptly and the only delay I encountered was from weather that slowed the shipment by a day. I would definitely make another purchase from this site. Well done guys.	Overall Rating
Date Reviewed: 01/25/2010
ctenn from TN Member Since: 12/17/2009 View Member's: Reviews	(Edited January 28th by ctenn)  This place is so crooked,please do not give them your money.I ordered a speaker 11/27,my card was immediately charged.After a week of hearing nothing,I contacted their so-called customer service inquiring about the order.Then their so-called sales manager sent an email saying the product was on backorder.I got the runaround for several weeks and then I finally filed a complaint with BBB.They then agreed to refund my money,this was a month ago and still no refund.I called the bank today just in time to dispute the charge because I can see that is the only way to get your money back from these thieves!This place should not be in business and I can't believe they've gotten away with what they're doing this long.DO NOT GIVE THEM YOUR MONEY!	Overall Rating
Date Reviewed: 01/16/2010
gyr from DE Member Since: 01/16/2010 View Member's: Reviews	(Edited January 21st by gyr)  This store SUCKS!!! DO NOT BUY FROM THEM!!! I placed my order and they charged my account immediately. I was told I would receive tracking information which I didn’t and still haven’t. I emailed them and got a response from Robert (Sales Manager) and he played stupid giving me the run around stating to wait 1 to 2 days, still no tracking information. I requested to cancel the order which he played stupid again simply ignoring my request. I had to dispute the charges with my bank and still going through the process…..DEALER COST CAR AUDIO @&$*#%! SUCKS!!!	Overall Rating
Date Reviewed: 01/15/2010
madman99 from IL Member Since: 01/15/2010 View Member's: Reviews	I just want to say, this is a bad website to buy any products from there. i was order remote starter back in jan first week. now already 15!!, still i don't have anything. ppl working there have no control over anything just a BIG LIARS..i believe make there money in differents ways. PLEASE DON'T TRUST THIS COMPANY AND THEIR WEBSITE! DON'T WASTE UR TIME AND MONEY.	Overall Rating
Date Reviewed: 01/14/2010
julie52 from MI Member Since: 01/14/2010 View Member's: Reviews	Worst shopping experience ever...order 12/9/9 for Christmas present...they took my money that day and never shipped it, and never communicated to me until I contacted them 10 days later...they will not answer their phone number...their web site boasts all kinds of promises that they do not fulfill. I finally had to cancel my order and dispute the charge with VISA....they should not be in business	Overall Rating
Date Reviewed: 01/11/2010
jenn2125 from unknown Member Since: 01/11/2010 View Member's: Reviews	(Edited January 11th by jenn2125)  WARNING:DO NOT ORDER FROM THIS COMPANY!!!! I MADE THE MISTAKE OF ORDERING BEFORE READING THE REVIEWS. HERE IS WHAT HAPPENED TO ME: Placed order on Sept 18th and my credit card was charged automatically. I only received confirmation my order was 'being processed' after contacting the company via email on Sept 22nd. YOU CANNOT REACH THESE PEOPLE BY PHONE!! I never got a solid answer to any of my questions only got 'usually' 'try to' etc..End of Sept I attempted to have my order cancelled as they had yet to ship it. Was told cancelling would be no problem. I NEVER RECEIVED A REFUND FROM THE COMPANY I EVENTUALLY HAD TO BATTLE MY VISA COMPANY IN ORDER TO GET MY MONEY BACK 3 MONTHS LATER. DCCA MAKES A LOT OF PROMISES THEY NEVER KEEP. THEY DON'T KEEP STOCK ON HAND AND DON'T TELL YOU THIS. YOU WILL NEVER GET A REFUND FROM THEM.PLS WRITE REVIEWS HERE AND BBB, COMPANY MUST BE SHUT DOWN!FILE COMPLAINT WITH FBI ONLINE. SCAMMERS!!	Overall Rating
Date Reviewed: 01/07/2010
KenO2010 from TX Member Since: 01/07/2010 View Member's: Reviews	Ordered Dec 19th. Sent email on Dec 30th and was told item was backordered. I asked for a refund and was told the item would ship within 48 hours. (I agreed to keep order) On Jan 4th received email that the item shipped and was even given a tracking number. Verified with UPS and the tracking number was simply billed, nothing shipped out. Was told on 1/7 that item was backordered. My credit card was billed weeks ago. I do not think this is an honest company and would not recommend doing business with them.	Overall Rating
Date Reviewed: 01/07/2010
madatscamers from CA Member Since: 01/07/2010 View Member's: Reviews	Do yourself a favor and pay a little more somewhere else , MY CREDIT CARD WAS BILLED. THEY DID E-MAIL ME BACK AND SAID WHENEVER PIONEER SENDS US MORE WE WILL SEND IT TO YOU . THAY BILLED MY CREDIT CARD AND THEY DO NOT HAVE THE PRODUCT, I ASKED THEM TO CREDIT MY CARD BACK AND NO RESPONSE IM OUT $174.00 LESON LEARNED .I ONLY HOPE THEY DONT USE MY CARD # FOR OTHER FAKE PURCHASES BECUSE THAY ARE SCAMMERS	Overall Rating
Date Reviewed: 01/06/2010
kstewa3 from MN Member Since: 01/06/2010 View Member's: Reviews	Ordered the Viper 5901 for a Xmas gift. Few days went by and no word so I emailed Customer Service who promptly responded that the alarm would arrive in time. As the day before Xmas Eve arrived I doubted this promise and again Emailed Customer Service inquiring about the order - to which another prompt response informed me that they were waiting for DEI's (manufacturer) shipment and that overnight shipping ($45) would be paid for at not cost to me in order to get the alarm to me before Xmas if they in fact received the shipment from DEI in time. I was very pleased when the alarm did in fact arrive on Xmas Eve just in time to gift. I would reccomend this level of customer service to anyone, anyday.	Overall Rating
Date Reviewed: 01/04/2010
GeoffMont from AZ Member Since: 01/04/2010 View Member's: Reviews	I placed my order as a birthday present for my girlfriend on September 11, 2009. I ordered her a remote start alarm for her car and i have stil not recieved my refund. I patiently waited for 1 month for my product (after i even paid for 2day shipping). after that 1st month i asked for a refund. waited another month for my money, finally talked to someone over the phone after sending about 35 emails and getting empty promise from "Robert Jones", the operator said for some reason it had never been cancelled. so he cancelled it and i finally got a cancellation email (transaction ID 2603485388. I still havent got my refund and have had a beyond horrible experience with first no product, second no refund! DO NOT EVER EVER EVER BUY FROM THEM NO MATTER WHAT FAKE POSITIVE REVIEWS YOU MAY READ!!!! These guys are frauds and once they know you are aware of this they will talk crap right back to you!	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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