Date Reviewed: 07/05/2006
dakana from unknown Member Since: 06/23/2006 View Member's: Reviews	Unclear on delivery time. Not really "free" shipping, but shipping is "included" in the price. The site strangely gave me a walnut color when I know I selected oak on checkout. I simply added an oak and deleted the walnut. Correction was done, but I'll see what is delivered. All and all, an OK first experience. OK. It is about 2 weeks since the order and the product has not shipped. The merchant says it has been paid but there is no tracking number. Still waiting. Retailer Response (01/17/2007): The product that this customer had ordered was unfortunately ended up on back order. The manufacturer did not inform us on the availability of this product, therefore we were not able to notify the customer sooner. We do apologize for the delay and our very concerned that his online shopping experience did not turn out to be a good one. Our company will definitely direct our attention to this matter.	Overall Rating
Date Reviewed: 07/03/2006
fscpres from unknown Member Since: 06/10/2006 View Member's: Reviews	I would reccomend the site to others	Overall Rating
Date Reviewed: 07/03/2006
ladynight13 from unknown Member Since: 06/17/2006 View Member's: Reviews	They don't know how to pack their merchandise. The first one I received was broken, so they shipped me another one. I just received it, it is broken also. I will not shop here again. Retailer Response (01/11/2007): As a resolution, this customer was entitled to a full credit back into her account on the charge of the product very soon after we had received a notification from the customer on the damaged product.	Overall Rating
Date Reviewed: 07/02/2006
vicbon from unknown Member Since: 06/23/2006 View Member's: Reviews	Instructions could have been a little more clear. When I called the 1-800 number for help no one called back but was able to figure out the question I had after time. I haven't received my charge card bill yet to know if it was charged correctly. I would order from company again.	Overall Rating
Date Reviewed: 07/01/2006
nmumme from unknown Member Since: 06/22/2006 View Member's: Reviews	Great price	Overall Rating
Date Reviewed: 07/01/2006
cinamoya from unknown Member Since: 06/22/2006 View Member's: Reviews	The cabinet that I purchased was black. The way it was packaged some of the black was now white and scratched. I have never been so disappointed with a product and will never buy from them again.	Overall Rating
Date Reviewed: 06/30/2006
awperrone from NY Member Since: 06/11/2005 View Member's: Reviews	The jury is still out. Surprised that credit card payment verification did not occur online and instantly. Order status is pending and I don't know whether the item is in stock, when it will ship, and when I can expect to receive it. If I don't get confirmation info by tomorrow, I will need to cancel the order, just due to discomfort.	Overall Rating
Date Reviewed: 06/28/2006
rdorland from unknown Member Since: 06/18/2006 View Member's: Reviews	I was a little confused at the end. I wasn't quite sure I was finished.	Overall Rating
Date Reviewed: 06/28/2006
deasley from unknown Member Since: 06/19/2006 View Member's: Reviews	They also responded promptly to my emailed question.	Overall Rating
Date Reviewed: 06/28/2006
folcese from unknown Member Since: 06/12/2006 View Member's: Reviews	Order placed on June 1 was to ship in 2-4 business days, didn't ship til June 9 (6 business days). Repeated emails to them inquiring about when the item was going to ship went unanswered. Phone calls were treated pretty much the same way except I actually spoke to someone, but they had no useful information. Overall, site had good prices but customer service is dreadful. Would have to think long and hard before dealing with them again. I'll withhold judgement until the items arrive.	Overall Rating
Date Reviewed: 06/27/2006
eromo1977 from unknown Member Since: 06/13/2006 View Member's: Reviews	Great experience. I would shop again and recommend this site to my family and friends. The only thing that I did not like was that the company never told me when my order was going to be shipped and when I e-mailed them they never answered me back.	Overall Rating
Date Reviewed: 06/27/2006
DREST917 from unknown Member Since: 06/11/2006 View Member's: Reviews	The only problem was finding out when this product will be shipped. I do not know if the information will be emailed when payment is verified. Otherwise, this service was excellent. Thank you.	Overall Rating
Date Reviewed: 06/26/2006
williamt164 from unknown Member Since: 06/16/2006 View Member's: Reviews	I attempted to cancel my order but to cancel you MUST fill out a form and then you MUST wait for someone to call you back. The person who eventually called back said she knew nothing and refused to cancel it. I filled out the form again. Finally I was called by, not them but a freight company I had never heard of.The order was delivered to the wrong address. I was told there was nothing they could do and finally I had to drive the 20 miles to pick 2 very large boxes in my small car.	Overall Rating
Date Reviewed: 06/26/2006
bjn223 from unknown Member Since: 06/13/2006 View Member's: Reviews	Great site, very easy to shop	Overall Rating
Date Reviewed: 06/26/2006
tully_jean from unknown Member Since: 06/15/2006 View Member's: Reviews	Love the free shipping.	Overall Rating
Date Reviewed: 06/24/2006
msaepli from unknown Member Since: 06/15/2006 View Member's: Reviews	They don't respond to emails and the shipping estimates on their webiste are totally wrong. Won't shop here again, even if they have the lowest prices.	Overall Rating
Date Reviewed: 06/22/2006
alteredminds from unknown Member Since: 04/17/2006 View Member's: Reviews	ok!	Overall Rating
Date Reviewed: 06/22/2006
sirjamesoffame from unknown Member Since: 06/06/2006 View Member's: Reviews	Shipped on the fourth day, but otherwise I could not be happier. Will likely shop here again.	Overall Rating
Date Reviewed: 06/21/2006
batzman from unknown Member Since: 06/05/2006 View Member's: Reviews	This site is very easy to follow and to order. I highly recommend purchasing items through this company. Their customer service is top notch as well.	Overall Rating
Date Reviewed: 06/20/2006
blanche.heard from unknown Member Since: 06/06/2006 View Member's: Reviews	the odering process was quick and easy! but after not receiving the product within a few days I sent an eMail message that has never been responded to. I love the stand though.	Overall Rating
Date Reviewed: 06/19/2006
VictorYCarmen from NY Member Since: 06/10/2006 View Member's: Reviews	over a week after the order all I know is that payment was received from my card company other than that nothing. very poor customer service .emailed their customer service dept tuesday very early in the morning & received no response till I called thursday, after I called I received a response to my email friday late night. It is a shame a company of not more than 10 people in customer service does so poorly to attend to their clients angsts. Next time I rather pay more & go with a trusted company like Staples.I still have 2 more stands and an entertainment center to buy.	Overall Rating
Date Reviewed: 06/18/2006
MelD609 from unknown Member Since: 06/05/2006 View Member's: Reviews	I have not received this item yet.	Overall Rating
Date Reviewed: 06/14/2006
james.martin from unknown Member Since: 06/05/2006 View Member's: Reviews	This merchant never shipped the merchandise I ordered, although they charged my credit card immediately. I will never do business with them again. If they were a Texas company, I would sue them.	Overall Rating
Date Reviewed: 06/13/2006
GerryT from MD Member Since: 07/20/2000 View Member's: Reviews	Great Site! Clearly defined categories and EZ ordering process. Will be back for more.	Overall Rating
Date Reviewed: 06/13/2006
jamesontv from unknown Member Since: 06/05/2006 View Member's: Reviews	After my order spent a week in the "pending" status, I received e-mail out of nowhere telling me it had been canceled. This wasn't an inventory problem: they told me that my credit card could not be processed because the same credit account is attached to a Paypal account. Nobody called me to try to fix this issue, and I was never informed that the credit card process had any special requirements. Basically, I wasted a week thinking my order was being prepped for shipment, and then had to order elsewhere.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

Page: « Prev | 1 | 2 | 3 | 4 | 5 Next »